Pareto's popular theory holds true.
80 percent time spent on 20 percent problems
20 percent time spent on things that would generate 80 percent problems
20 percent employees would produce 80 percent results
80 percent time would be spent with 20 percent of employees who need attention
80 percent time would be spent on things that generate 20 percent results
It is not a bad thing, it is just a statistical reality. What it misses though is the dimension of quality. In organizations that are working on continuous improvement Pareto the "causes" and address them. Once addressed they seek the next top issues.
So don't get disheartened by this number - act on it.
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